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Billing Cycles & Invoices

Understanding how and when you are charged for your server.

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Billing Cycles

We offer the following billing cycles:

• Monthly: Charged every 30 days.
• Quarterly: Charged every 3 months (often with a small discount).
• Semi-Annually: Charged every 6 months.
• Annually: Charged every 12 months (Best value).

Invoices

Invoices are generated 7 days before your service due date. You will receive an email notification when a new invoice is created.

If you have a credit card or PayPal agreement on file, it will be charged automatically on the due date.

Late Fees & Suspension

• Grace Period: You have 3 days after the due date to pay your invoice.
• Suspension: On the 4th day overdue, your server will be automatically suspended (stopped). No data is deleted yet.
• Termination: On the 14th day overdue, your service will be terminated and all files will be permanently deleted to free up space.

Cancellations

You can cancel your service at any time via the billing area. You can choose:

• Immediate: Service is terminated instantly.
• End of Billing Period: Service remains active until you have used the time you already paid for.